Mobile Wallet Terms and Conditions

Self Financial, Inc. Mobile Wallet Terms and Conditions

Last Updated: June 2, 2023

These Digital Wallet Terms and Conditions (the “Terms”) apply when you choose to add Self Financial Credit Cards (the “Card”) to a digital wallet or other payment service managed or owned by a third party (“Wallet”). In these Terms, “you” and “your” refer to the cardholder of the Card, and “we,” “us,” and “our” refer to the issuing bank of your Card

When you add your Card to a Wallet, you agree to these Terms:

  1. Adding Your Card. You can add an eligible Card to a Wallet by either following the instructions set forth on the Self Financial website or app, if you are adding your Card to the Wallet from these sources, or by following the instructions of the Wallet provider. Only Cards that we determine are eligible can be added to the Wallet. We may determine other eligibility criteria at our sole discretion. When you add your Card to a Wallet, the Wallet may allow you to (a) use the Card to enter into transactions where the Wallet is accepted, including the ability to use the Card to complete transactions at participating merchants’ physical locations or e-commerce locations; and (b) use other services that are described in the Wallet provider’s agreement or that they may offer from time to time. The Wallet may not be accepted at all places where your Card is accepted. We reserve the right to terminate our participation in a Wallet or with a particular Wallet provider at any time and the right to designate a maximum number of Cards that may be added to a Wallet.

  2. Your Card Terms Do Not Change. The terms and agreement that govern your Card do not change when you add your Card to the Wallet. The Cardmember Agreement and Security Agreement (the “Card Agreement”) that governs your Card, as amended from time to time, is incorporated by reference as part of these Terms. Please review that agreement for important information on your rights and responsibilities when making transactions, including through a Wallet. The Wallet simply provides another way for you to make purchases or other transactions with your Card.

  3. Applicable Fees. Any applicable interest, fees, and charges that apply to your Card or underlying account will also apply when you use a Wallet to access your Card. We do not charge you any additional fees for adding your Card to a Wallet or using your Card in a Wallet. The Wallet provider and other third parties such as wireless companies or data service providers may charge you fees. You are solely responsible for reporting and paying any applicable taxes arising from transactions originated using your Card information transmitted by a Wallet, and you shall comply with any and all applicable tax laws in connection therewith.

  4. We Are Not Responsible for the Wallet. We are not the provider of the Wallet, and we are not responsible for providing the Wallet service to you. We are only responsible for supplying information securely to the Wallet provider to allow usage of your Card in the Wallet. We are not responsible for any failure of the Wallet, for any errors, delays caused by or the inability to use the Wallet for any transaction. We are not responsible for the performance or non-performance of the Wallet provider or any other third parties regarding any agreement you enter into with the Wallet provider or associated third‐party relationships that may impact your use of the Wallet.

  5. Transaction History. You agree and acknowledge that the transaction history displayed in the Wallet solely represents our authorization of your Wallet transaction and may not reflect complete information about the transaction, nor any post-authorization activity, including but not limited to clearing, settlement, foreign currency exchange, reversals, returns or chargebacks. Accordingly, the purchase amount, currency, and other details for the Wallet provider’s transaction history in connection with use of your Card in the Wallet may be preliminary and/or incomplete, and may not match the transaction amount that ultimately clears, settles, and posts to your Card’s billing or monthly statement, which shall be deemed the prevailing document.

  6. Contacting You Electronically and by Email. You consent to receive electronic communications and disclosures from us in connection with your Card and the Wallet. You agree that we can contact you by email at any email address you provide to us in connection with any product, service or account. It may include contact from companies working on our behalf to service your accounts. You agree to update your contact information with us when it changes.

  7. Removing Your Card from the Wallet. You should contact the Wallet provider on how to remove your Card from the Wallet. We also can block a Card in the Wallet from certain transactions or purchases at any time.

  8. Ending or Changing these Terms; Assignments. We can terminate these Terms at any time. We also can change these Terms, or add or delete any items in these Terms, at any time. Your use of your Card in a Wallet after we have made such changes available to you will be considered your agreement to the changes. We will provide notice of changes if required by law. Subject to applicable law, at any time we may (i) terminate your use of your Card in connection with a Wallet, (ii) modify or suspend the type or dollar amounts of transactions allowed using Cards in connection with a Wallet, (iii) change your Card’s eligibility for use with a Wallet, and/or (iv) change the Card authentication process for purposes of participation in the Wallet. You cannot change these Terms. You may not assign these Terms.

  9. Responsibility: You agree to keep confidential your User ID, passwords, and all other information required to make purchases using your wallet. If you share this information with others they may be able to access your wallet and make purchases on your credit card or obtain personal information. The Cardmember Agreement requires you to contact us if you believe there are errors on your statement or if you suspect fraud with your Card. These potential errors or fraudulent purchases will be resolved in accordance with the Cardmember Agreement. We will not be liable for any losses you incur except as specifically described in the Cardmember Agreement or otherwise provided by law.

  10. Secure: The provider of the Wallet is responsible for the security of the information provided to it and stored in the Wallet. We are not responsible if there is a security breach affecting any information stored in the Wallet or sent from the Wallet.

  11. Privacy. Your privacy and the security of your information are important to us. Our Privacy Policy applies to your use of your Card in the Wallet. If you would like a copy of our Privacy Policy, please submit your request by writing to us at Self Financial, Inc., Attention: Privacy Department, 901 E 6th Street, Suite 400, Austin, TX 78702. You agree that we may share your information with the Wallet provider, merchants, a payment network, and others in order to provide the services you have requested, to make information available to you about your Card transactions, and to improve our ability to offer these services. This information helps us to add your Card to a Wallet and to maintain the Wallet. We do not control the privacy and security of your information that may be held by the Wallet provider, which is governed by the Wallet provider’s privacy policy.

  12. Notices. We can provide notices to you concerning these Terms and your use of your Card in the Wallet by posting the material on our website, through electronic notice given to any electronic mailbox we maintain for you or to any other email address or telephone number you provide to us, or by contacting you at the current address we have on file for you. You may contact us at 1 (877) 883-0999.

  13. Limitation of Liability; No Warranties. WE ARE NOT AND SHALL NOT BE LIABLE FOR ANY LOSS, DAMAGE OR INJURY OR FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES, INCLUDING LOST PROFITS, ARISING FROM OR RELATED TO YOU ADDING YOUR CARD TO A WALLET, OR YOUR ACCESS OR USE OF A WALLET. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL REPRESENTATIONS, WARRANTIES AND CONDITIONS OF ANY KIND (EXPRESS, IMPLIED, STATUTORY OR OTHERWISE, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT OF PROPRIETARY RIGHTS) AS TO ANY AND ALL WALLETS AND ALL INFORMATION, PRODUCTS AND OTHER CONTENT INCLUDED IN OR ACCESSIBLE FROM THE WALLETS.

  14. Governing Law and Disputes. These Terms are subject to the governing law specified in your Card Agreement. Disputes arising out of or relating to these Terms will be subject to the arbitration provisions in your Card Agreement.

  15. Questions. If you have any questions, disputes, or complaints about the Wallet, contact the Wallet provider using the information given to you by the Wallet provider. If your question, dispute, or complaint is about your Card, please contact us at: 1 (877) 883-0999. If additional verification is required to add your card to this digital wallet, we may need to ask for additional verification using text message or email. If you choose text messages as your verification method, you consent to receive text messages at the mobile phone number you have on file with us for this card. Text messages may be transmitted using an auto-dialer technology. Your usual carrier fee may apply. One Message per user. Message and data rates may apply. The mobile carriers are not liable for delayed or undelivered messages.

    HELP instructions: Text HELP to 91098.

    STOP instructions: Text STOP to 91098 to cancel.

Self Financial, Inc.

https://www.self.inc/

https://www.self.inc/privacy-policy